The Power of Speed: Why Responding to Inquiries Within 10 Minutes Can Transform Your Wedding Photography Business
In the highly competitive world of wedding photography, standing out isn’t just about having a unique style or a charming personality. Sometimes, it’s the little things that make a big difference. One of those things? Speed.
The Importance of Speed in the Wedding Industry
In a bustling industry where every detail matters, speed can set you apart. A staggering statistic reveals that 50% of wedding couples choose the vendor who responds to them first. This underscores the significance of timely responses. Yet, many wedding photographers fear that being too quick might come across as desperate. They believe projecting an image of being busy and in demand is key to attracting clients. However, when it comes to inquiries, showing enthusiasm and speed can be your secret weapon.
The 10-Minute Rule: How It Works
So, how can you implement this strategy? Here’s a game-changing approach: respond to inquiries within 10 minutes—by phone. This may sound extreme, but it’s effective. Here’s how to make it work without being glued to your inbox 24/7:
- Use Technology to Your Advantage: I use ShowIt for my contact form. This tool sends a text notification to my phone when I receive an inquiry. This way, I don’t need to constantly check my email. I simply step aside, make the call, and connect with the potential client directly.
- The Call Isn’t a Sales Pitch: When you make that call, remember—it’s not a sales pitch. You’re not discussing packages, prices, or your style. Instead, it’s a brief, personal call where you congratulate the couple on their engagement. Express your excitement and let them know you’re available to help. This personal touch can leave a lasting impression.
- How to Handle the Call: Keep it short and sweet—around one to two minutes. Simply introduce yourself, congratulate them, and inform them that you’ll follow up with an email containing all the necessary details and a link to schedule a more in-depth conversation if they’re interested.
- Manage Your Contact Information: If you’re concerned about giving out your personal phone number, use a Google Business number. This allows you to maintain privacy while still engaging with clients. You can set up auto-responses for any texts you receive, directing them to email for further communication.
Why This Works
This quick phone call helps clients remember you and shows that you’re genuinely excited about working with them. Since implementing this strategy, I’ve noticed a significant decrease in the number of clients ghosting me. It’s a genuine way to connect on a personal level, and it enhances your chances of converting inquiries into bookings.
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Final Thoughts
Speed in responding to inquiries isn’t just about being fast; it’s about being attentive and personal. It’s a simple yet powerful way to make a memorable first impression. I hope you give this approach a try in your own business and see how it transforms your client interactions.
Let me know in the comments how it worked for you, and thank you for reading. See you next week!